Frequently Asked Questions
- Why do I see two of the same room type for different prices?
- How do I cancel my reservation?
- How do I know the cancellation policy for my reservation?
- What is Hotelogical?
- How do I get started with Hotelogical?
- How do I log in my account?
- I am not receiving my account activation or password reset emails?
- How to search for hotels?
- Room Type Explanations
- Will there be any additional fees to pay at the hotel besides the payment I am making now?
- If I cancel a reservation, how long until my money will be back in my account?
- Am I able to modify an existing booking?
- When do you submit payment for a booking on Hotelogical?
- What do I need to bring to check in at the hotel?
- Can I view hotel pricing without registering?
- What is an Ultimate Rate Drop?
- How do I change my currency?